Petco Dead Fish Return Policy
If you return it dead within 30 days we ll give you a refund or exchange and dispose of it for you.
Petco dead fish return policy. I have ordered fish from mail other stores and have never had this problem. Treats points that were redeemed toward the purchase of an item s will be forfeited when product is returned. Petco does not sell cats or dogs. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample.
I believe the fish policies are universal but i could be wrong and they just go for my area store. If you have your receipt you can return your fish alive or deceased to the store for a full refund. The petsmart fish return policy allows customers 14 days to return a fish dead or alive. Prescription medicine and pharmacy products are not eligible for returns in store or by mail.
If you get a cat or dog from petco you did not purchase it you adopted it from a local rescue. It kind of ticked off for having buying dead fish they had no signs nor informed any body about a no return policy. At petsmart your satisfaction is very important to us. I have never had any problem with the customer service of any of the petco s that i go to but their treatment of fish in the aquariums are way worse than poor every single petco that i ve been to has always had ich they ve also had internal parasites and the tanks are ridden with dead fish dying fish and just look terrible the worst thing about it all are how the bettas are kept in small.
For fresh water fish there is a 30 day guarantee on the fish. In that case if for some reason you could not keep that dog cat the rescue would want to be informed so they could t. I could under stand if i had placed the in my tank but that didn t happen. Probably would not recommend petco for any aquatic wildlife.
We know pet parents are busy so we ve made our return policies easy and convenient. If you return it alive within 30 days we ll give you a refund and put it back out for sale. If it s been longer than 30 days we won t refund you.